Visitor Services Associate (Part-time)

Employer
The Cleveland Museum of Art
Location
Cleveland, Ohio
Posted
Jan 16, 2025
Closes
Feb 04, 2025
Ref
2881533910
Level
Associate
Certification
CMA: Preferred
Work Mode
Work from office
Hours
Part Time
Employment Type
Permanent
Organization Type
Corporate
The Cleveland Museum of Art is seeking to hire part-time temporary Visitor Service Associate to assist with our upcoming exhibition, Picasso and Paper. This exhibition runs from December 8 - March 23.

This position is customer-service oriented, and duties include processing ticket orders and museum memberships in person or by phone through a computerized ticketing system. This role welcomes customers as they enter the building, helps them navigate to their destination throughout the museum, and oversees their experience in exhibition spaces, ensuring visitors have an overall great experience at the CMA. This is a fast-paced customer-service environment. Excellent communication and interpersonal skills are required. Computer proficiency and ticket-selling experience are desired. Work conditions may require standing for long periods of time. Part-time shifts are approximately 21-28 hours per week. Associates may be asked to work at the Transformer Station, our off-site exhibition gallery and performing arts space, located at 1460 W 29th St. on an as needed basis,

Part-time positions are available at $15.00/hour.

Associates scheduled for 3-4 shifts of approximately 7 hours each:

  • Tuesday 9:30 am - 5:00 pm
  • Wednesday 9:30 am - 5:00 pm or 1:00 pm - 9:00 pm
  • Thursday 9:30 am - 5:00 pm
  • Friday 9:30 am - 5:00 pm or 1:00 pm - 9:00 pm
  • Saturday 9:30 am - 5:00 pm
  • Sunday 9:30 am - 5:00 pm

Weekend and evening availability preferred. Some flexibility required.

Part-time Benefits include:

  • Partner level membership to CMA

    • Free, unlimited admission to select Cleveland Museum of Art ticketed exhibitions (two adult member tickets per visit, subject to availability)
    • 50% off admission to select ticketed exhibitions for members' guests
    • Free admission to select ticketed exhibitions for unlimited children, 17 and younger, when accompanied by a member
    • Priority registration and discounts for museum art classes for adults and children
    • 20% discount in the museum store
    • 10% discount in the museum restaurant and cafĂ©
    • Annual subscription to Cleveland Art members magazine

  • Free Garage Parking
  • Your employment relationship with the museum qualifies you for free or discounted admissions to other cultural institutions such as the Natural History Museum, Botanical Gardens, The Cleveland Zoo, etc.

Application Materials: Please submit a cover letter, resume, and contact information for 3 references.