Senior Accountant I (invoicing)

Job Description:

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.

If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today!

Summary of the Sr. Accountant I, Revenue (invoicing)

The Senior Accountant I, Revenue will support all aspects of the revenue cycle within the organization. This position has specific responsibility in ensuring billing is timely and accurately products. This position will assist with customer-related questions and issues concerning billings as well as review and prepare month-end entries.

The ideal candidate will have the ability to work with and analyze large volumes of data, as they will be responsible for customer invoicing. The role will participate in month end close and reporting. The ideal candidate works well through ambiguity, thrives in a fast-paced and changing environment, and possesses excellent leadership and communication skills.

Responsibilities for the Sr. Accountant I, Revenue (invoicing)

• Review formatted data for invoicing
• Generate invoices for all service types and frequencies - credit memos, usage reports, new contracts, etc.
• Perform QA on all invoices prior to finalization
• Create revenue dashboards to analyze trends at the customer and product level
• Process credit memos and reconcile customer accounts as appropriate
• Work collaboratively with contracts and other customer operations departments
• Work collaboratively with IT to ensure data accuracy (for data used to invoice)
• Identify anomalies in data trends and research discrepancies
• Prepare and assist with month end closing and reporting
• Troubleshoot issues that may lead to errors
• Answer customer invoice questions

Qualifications of the Sr. Accountant I, Revenue (invoicing)

• Bachelor’s Degree: Accounting Degree strongly preferred
• Chartered Accountant, or equivalent preferred
• 5+ years of revenue recognition experience in a software or technology company that has both a complex and recurring revenue stream
• Minimum of 5 years of accounting experience
• Experience with sending out invoices
• Experience using MS Suite - Outlook, Word, Intermediate Excel
• Experience connecting with US-based customers via video conferences (Zoom, Teams, Skype, etc.)
• Intermediate Salesforce

Knowledge, Skills, and Abilities of the Sr. Accountant, Revenue (invoicing)

• Customer service skills to answer customer questions via email
• Strong written English to respond to customer questions via email
• Ability to thrive and work in a fast paced environment
• Strong analytical skills with the ability to identify discrepancies with historical invoicing and contract modifications

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.