Airport Services - Customer Service Executive& Accounts Executive

Employer
Freelancer - Surajita Rana
Location
India
Posted
Sep 05, 2024
Closes
Nov 03, 2024
Ref
4853228404
Certification
CMA: Preferred
Work Mode
Work from office
Hours
Full Time
Organization Type
Academia, Corporate
Description

We are seeking a dynamic and customer-focused Airport Services - Customer Service Executive & Accounts Executive to join our team. The ideal candidate should have 0-5 years of experience in the job market context of India.

Responsibilities

  • Provide excellent customer service to passengers and airline clients at the airport
  • Handle customer inquiries and complaints in a timely and professional manner
  • Manage and update customer information and flight schedules in the system
  • Process payments and refunds for airline tickets and other services
  • Ensure compliance with airport and airline regulations and policies
  • Assist in the preparation of financial reports and budget planning
  • Handle accounts payable and receivable, and reconcile accounts
  • Assist in the preparation of audit schedules and provide support during audits


Skills and Qualifications

  • Bachelor's degree in business administration, accounting, or related field
  • 0-5 years of experience in customer service and/or accounting, preferably in the aviation industry
  • Excellent communication and interpersonal skills
  • Proficiency in MS Office and accounting software
  • Ability to work under pressure and handle multiple tasks simultaneously
  • Knowledge of airport and airline operations and regulations
  • Strong analytical and problem-solving skills
  • Attention to detail and accuracy
  • Ability to work independently and as part of a team
  • Flexibility to work in shifts and weekends

Skills: Help Desk, airline management , Sale Executive, Ground Handling, House Keeping, Customer Service, Finance, BPO Sales, Digital, airport security , Accounts Executive, Airport, Admin, airline ticketing , flight control , Back Office, Billing Management, Airport Operations, Cabin Crew, Fresher, Air Ticketing, HR Marketing

Experience: 0.00-5.00 Years

Education: Bachelor of Arts (B.A), Master of Tax Accounting, Masters in Arts (M.A), Chartered Accountancy (C.A), ICWA (CMA), 10th Class (X), Master OF Business Administration (M.B.A), Master of Professional Accountancy (MPA), Any Graduate, Bachelor of Business Administration (B.B.A), Master of Commerce (M.Com), 12th Class (XII), Diploma, Chartered Accountancy Inter (C.A Inter), Master of Accounting, Bachelor of Commerce (B.Com), ICWA Inter