Director - Finance Shared Services

4 days left

May 28, 2024
Jun 22, 2024
Work Mode
Work from office
Full Time
Organization Type
  • Opportunity to work with the Global MNC company
  • Defined careerpath

Job Description

Tower Leadership . Set and manage tower performance & strategic direction, while ensuring smooth delivery of day-to-day operations for all towers under Finance. Also, provide supervision to towers outside Finance (if required) . Leading a team of Managers & Senior Managers to ensure that overall delivery of services is within agreed SLA's & KPI's as defined between Operating Companies and BSC.

Customer Relationship Management . Manage customer relationship and liaise with the client for ensuring alignment on process related activities, changes in process and identifying opportunities to transition more activities to BSC. . Ensure that internal customer and supplier issues are dealt with in accordance with the escalation process and push back when that is not the case. . Act as a point of escalation for critical/ complex service issues

Transition Support . Play a lead role in transition of processes by bringing in shared service specific knowledge & best practices for smooth implementation and execution. . Providing inputs by participating in Technology testing & demos, UATs & deployment activities during process transition to BSC. . Working closely with Tower leads to establish the right organization for Finance 2 areas within BSC (relating to people, skillset, reporting relationships etc.)

Team Management . Carry out team management responsibilities in accordance with the organization's policies and applicable laws, including: o Plan, assign and direct work. o Appraise performance provide feedback and coaching, and reward and discipline employees. o Provide opportunities for learning and self-development and facilitate the development of technical competencies. . Continuously strive to build a culture of high-performance. . Facilitate effective teamwork and builds collaborative relationships internally and externally

Service Excellence . Ensuring that overall delivery of services to Operating companies meets or exceeds agreed KPIs, and SLAs defined between Operating Companies and BSC and is within a strong internal control framework. . Partner with the Service Management team to: o Develop and track Service Level Agreements (SLA) to ensure service delivery excellence. o Provide input to service reporting. o Facilitate service transition when required. . Ensure that Internal Customer and Supplier issues are dealt with in accordance with the escalation process and push back where this is not the case. . Build customer relationship, drive confidence & improve customer happiness

Innovation and Continuous Improvement . Create a mindset of innovation aimed at constantly challenging the norm to drive business value. . Responsible for ensuring a disciplined approach to operational excellence/performance management is in place and evolves over time. . Driving ongoing continuous improvement through LEAN/ six sigma, automation opportunities within all processes to improve profitability.

The Successful Applicant


. Hands-on experience of accounting ERP's is must with good knowledge across finance processes (P2P, R2R, O2C) including best practices, technologies, processes & tools.

. Knowledge of Accounting GAAP & accounting practices, financial management, sourcing & contracting processes

. Ability to think strategically, taking a balanced short and long-term view when solving problems.

. Experience of supervising managers of multifunctional or global teams in the past and ideally worked in an operations environment to deliver high quality outcomes and results.

. Result oriented, with a high level of motivation for self-growth, along with the drive for growing team members and overall organization.

. Experience working for a multinational organization and working with colleagues internationally.

. Excellent stakeholder engagement skills and ability to communicate effectively.

. In-depth knowledge of IndAs or IFRS, US GAAP & IRFS and other accounting / auditing/ reporting standards.Educational Qualification

. MBA - Finance / CA

. Training/ Certification in LEAN, Six Sigma


. 15+ years of experience in managing a client-service oriented function (preferably shared services) with experience in managing large projects, strategic thinking, relationship management, financial budgets, recruitment, developing and coaching employees

. Minimum of 8 years of experience in leading, developing, and coaching team members

What's on Offer

MNC group of company which is 40 years old, privately held $1.6 billion group, spread across North America and UK. Group is into aviation services, facilities management & security services. having a strength of 32000 employees globally.

Skills: Accounting, R2R, Us Gaap, IRFS, Ifrs, Financial Management, O2c, Reporting, Contracting, Auditing, Erp, Gaap, Sourcing, P2p

Experience: 8.00-15.00 Years