Deputy General Manager - GSC - Finance
FILING INFORMATION Name DGM - Finance Operations Leader Department Shared Services - Finance Location Navi Mumbai Position reports to Head GSC ROLES & RESPONSIBILITIES Key responsibilities
QUALIFICATIONS & COMPETENCIES Qualifications & Other Competencies
- Operations Leadership
- Define effective Shared service & process control measures
- Ensure all operational deliveries are managed as expected
- Ensure that accounting & payments to suppliers in time, reconciliation of bank and ledger accounts, reconciliation of inventory, and establishing effective control over collection from customers
- Ensure that all AR processes, including billing, revenue accounting etc are managed effectively
- Ensure that Internal & External audit requirements are met and proper validation of accounts & prepare monthly variance report.
- Ensure quality reviews of GSC deliverables are conducted
- Create active engagement with Users across the organisation to establish a culture of identifying root causes for performance gaps, identifying suitable solutions, and deploying the same
- Establish relevant KPIs to generate ownership within the team
- Transformation Leadership
- Identify opportunities of transformation in the process to enhance effectiveness
- Conduct process assessments to identify areas for improvement and recommend process changes. Drive best practices
- Creating, implementing and monitoring processes and procedures finance processes
- Collaborate with department heads and process owners to establish process improvement goals and targets and develop action plans to achieve them
- Drive digitization of processes
- Participate in new scope solutioning & transitions
- Support Business units to develop appropriate metrics to demonstrate Process efficiency and effectiveness
- Analyze process performance data to identify trends, patterns, and areas for improvement
- Manage interface between business and IT development teams and support in developing the right solutions when improving processes
- Stakeholder Management
- Interact with stakeholders & drive effective governance
- Develop and deploy relevant Performance Review cycle at different levels of the organization
- Manage escalations proactively
- Help to drive data driven decision making by providing insights to Business Performance through Dashboard
- Team Management
- Lead & monitor team
- Help to create a culture of Best Practice Adoption
QUALIFICATIONS & COMPETENCIES Qualifications & Other Competencies
- Good Communication skills in English language, both oral and written.
- Qualified Chartered Accountant (or equivalent) with 8 to 10 years experience
- Experience in transition, setup & running off-shored Finance operations
- Possess strong analytical skills & transformation experience
- Work flexible over-hours in close coordination with line manager covering situations where business is requiring urgent execution.
- Ability to work in a fast paced, time sensitive environment Detail oriented Professional and articulate communicator, Team player, Flexibility in work schedule, Aptitude for prioritization/multi-tasking